Created according to PCIDSS Standards, this solution caters for card production, card distribution, card request, card issuance, dispute logging and resolution among several other specially curated functionalities.
Card Production:
This is a feature that is tailored towards production of multi- currency local and international debit/credit cards. It adheres to the card production standards for MasterCard, Visa Card, Verve cards as well as virtual cards. The production time is reduced to just the click of a button.
Card Stock Requisition:
This feature made it possible for branches of a financial institution to request instant cards for issuance when running out of stock.
Card Stock Movement:
This feature is made to move stock to various branches after production and it also allows receiving branches to acknowledge receipt of stock and add to its inventory.
Income splitting:
The process of recognizing income is done immediately automatically at the point of a successful debit transaction for cost of the card and moved into the allocated income and cost of production accounts.
Audit Trial:
An extensive audit trail feature keeps a record of all actions performed within the system. This not only enhances accountability but also assists in identifying any unauthorized or suspicious activities.
Integration Capabilities:
The card portal management system is designed to seamlessly integrate with other financial institution systems, such as core banking software, CRM, and accounting systems. This ensures smooth data flow and reduces manual data entry errors.
Mobile Accessibility:
In an increasingly mobile world, the system offers mobile accessibility, allowing authorized personnel to access and manage card-related processes from anywhere, enhancing operational flexibility.
Customer Support::
A built-in customer support module enables users to quickly respond to customer inquiries and issues, improving overall customer service levels.
Scalability:
The system is built with scalability in mind, accommodating the growing needs of financial institutions as they expand their card services and customer base.
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